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FIELD NOTES

Essays, playbooks,
and build logs.

How we think about stories, conversion, and the post-page internet. Plus product updates, case studies, and the occasional rant.

ALLSTRATEGYBUILD LOGCASE STUDYDESIGNPRODUCTPLAYBOOK
Cover image for "The web is broken (and why it's turning into a feed)."
strategy
APR 28, 2026 · STRATEGY · 3 MIN

The web is broken (and why it's turning into a feed).

Attention has already moved. Most websites are still showing up to the fight with a brochure from 2010 — here's why the feed wins, and what changes when you stop treating your homepage like a static destination.

BY CALLUM THOMAS
Cover image for "Your website is a digital corpse (and AI is the undertaker)."
design
APR 22, 2026 · DESIGN · 2 MIN

Your website is a digital corpse (and AI is the undertaker).

We've handed brand identity to AI-powered builders and gotten "mediocrity at scale." If your site looks like the company that does the opposite of what you do, you haven't built a brand — you've built a brochure.

BY CALLUM THOMAS
Cover image for "The creator economy is booming — it's time our websites caught up."
strategy
APR 15, 2026 · STRATEGY · 3 MIN

The creator economy is booming — it's time our websites caught up.

Brands lean into creators on TikTok and revert to controlled messaging the moment a visitor lands on their site. The disconnect between where attention lives and where brands convert matters more than most teams realize.

BY CALLUM THOMAS
Cover image for "Micro-learning is changing how we learn online — whether we planned for it or not."
playbook
APR 08, 2026 · PLAYBOOK · 3 MIN

Micro-learning is changing how we learn online — whether we planned for it or not.

People aren't sitting down to learn anymore — they're learning between things. Why a one-minute video sticks better than a 20-minute lecture, and what that does to course design.

BY CALLUM THOMAS
Cover image for "Rethinking the first 10 minutes: why WebStory might be the best onboarding tool brands aren't using."
product
APR 01, 2026 · PRODUCT · 3 MIN

Rethinking the first 10 minutes: why WebStory might be the best onboarding tool brands aren't using.

There's a moment most product teams don't think enough about — the ten minutes after someone unboxes the thing. Short clips, clear steps, no friction. A walkthrough of what changes when onboarding stops looking like a manual.

BY CALLUM THOMAS
Cover image for "The cost of onboarding is higher than most teams realize."
playbook
MAR 24, 2026 · PLAYBOOK · 3 MIN

The cost of onboarding is higher than most teams realize.

Manuals, translations, custom apps, half-finished YouTube series — onboarding looks cheap until you scale it across a product line. A look at where the real cost lives, and the more practical solution most teams overlook.

BY CALLUM THOMAS
Cover image for "WebStory: the father of micro-learning."
product
MAR 17, 2026 · PRODUCT · 3 MIN

WebStory: the father of micro-learning.

Micro-learning didn't start in a classroom. It started in a scroll. The opportunity wasn't to invent something new — it was to organize what already worked, and make it usable at scale.

BY CALLUM THOMAS
Cover image for "Turning what you know into something people can actually use."
playbook
MAR 10, 2026 · PLAYBOOK · 2 MIN

Turning what you know into something people can actually use.

Most businesses don't have a content problem. They have a direction problem. Why structuring what you already know matters more than producing more of it.

BY CALLUM THOMAS
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